Returns & Exchanges

At LEELO ACTIVE, we want you to love your gear, so if you are not 100% satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery. Please ensure all items are in their original condition with tags attached to be eligible for a refund or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging and include the provided packing slip to ensure your return is processed accurately.

3

Ship It Back

Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing